Why choose us as your solution?
As Goto certified experts and partners, we offer you not only the platform, but also a complete experience that guarantees the success of your implementation.
Choosing means getting:
- Implementation and Measurement Configuration
- Needs analysis: We study your current processes and the size of your company to select the perfect GoTo package for you.
- Quick installation: We are in charge of the technical configuration of all the tools (GoTo Connect, Resolve, Contact Center, etc.) and the migration of your communication systems.
- Integration with your Ecosystem: We ensure that GoTo is perfectly synchronized with your CRM, management systems and other key platforms (Salesforce, HubSpot, etc.).
2. Local and Specialized Technical Support
- Priority care: We provide you with technical support in Spanish and with a quick response, beyond the manufacturer's standard support.
- Personalized training: We train your IT teams, Contact Center agents and collaborators in the optimal use of Goto's intuitive interface.
- Proactive maintenance: We monitor your platform in real time to prevent problems and ensure constant operation.
3. Strategic Consulting and Optimization
- Benefits Maximization: We help you take advantage of advanced features such as IT task automation or real-time monitoring and analysis.
- Asked scalability: We accompany you in the growth of your company, ensuring that your GoTo platform climbs with your needs.
- Competitive prices: As direct partners, we can offer you the best conditions and plans that fit your budget.
It offers scalability to adapt to small, medium and large enterprises.
Main solutions we offer
3. GoTo Resolve: Intelligent and Secure Remote Support
The essential tool for technical support that allows your IT team to be more efficient.
- Safe Remote Access: It allows remote access to non-face support devices.
- IT automation: Simplifies IT tasks with automation.
- Advanced Security: It guarantees the management of devices with a high level of safety.
- Instant Assistance: It offers chat to provide immediate assistance.
4. GoTo Meeting: Virtual meetings without effort
The leading platform for virtual meetings, characterized by its stability and security.
- Quality meetings: It offers stable and secure video calls.
- Key functions: It includes shared screen and presentation tools.
- Total Flexibility: Easy access from any device.
1. GoTo Connect: Communication Unified All in One
It is the business communication solution that integrates telephony, videoconferencing and messaging on a single platform.
| Characteristics | Description |
|---|---|
| PBX in the Cloud | Business telephone system fully housed in the cloud. |
| Full collaboration | Includes video calls, video conferencing and internal chat. |
| Call flexibility | Make and receive calls from your computer, mobile or desktop. |
| Productivity | Integrations with your daily work tools and call recording. |
2. GoTo Contact Center: Excellence in Customer Care
An omnicanal platform designed to manage all customer care from a single location.
- Real omnicanality: Manage voice, chat and message interactions.
- Total management: Control incoming and outgoing calls.
- CRM integration: Connect directly to your CRM for full customer context.
- Intelligent Monitoring: Real-time analysis to optimize agent performance.
- Tools for Agents: It includes productivity features for the care team.
Complementary solutions
In addition to the main solutions, Goto offers specialized tools
GoTo Training
Specialized platform to provide courses and training online. It includes group rooms, evaluations, downloadable resources, participation statistics and certifications.
Goto Webinar
Complete solution for the management of digital events and web seminars.
Security and IT Management Tools
They include remote management, access protection and real-time monitoring.
Goto's benefits
- Facilitates remote work and business collaboration
- Improves customer care and internal communication
- Cloud solutions (no local infrastructure required)
- Scalability for small, medium and large enterprises
- Intuitive and easy to use interface
- High level of security
- Integration with popular platforms (Salesforce, HubSpot, Teams, Slack, etc.)
Together, Goto and JB Group drive your company's digital transformation to the next level.
Optimize every interaction and scale your company with the most reliable communication technology on the market, implemented to your own.
Sectors that can benefit
- Telephone centres.
- Companies with distributed equipment.
- Technical support services.
- Schools and trainers.
- Medium and large companies with constant calls.
- Organizations that require frequent video conferences.
It's Time to Transform Your Company's Communication!
Are you ready to bring collaboration, technical support and customer care to a new level of efficiency and security?
It doesn't matter if you need an omnicanal Contact Center solution, a cloud phone that unites your equipment, or advanced remote support tools: in Goto we have the answer, and we assure you of successful implementation.
